For all original artwork, we offer a 14 day Return option. You can therefore experience an online artwork purchase without taking any risk.
Prints, and Final Sale items are not returnable. Up&Coming will process your return, and the amount owed will be refunded to your original source of payment within 10 business days after the merchandise return has been verified and confirmed.
Returns: Email us at [email protected] (please state your order#) within 48 hours of receipt of your artwork, to request a return within 14 days from contacting us.
Up&Coming is not responsible for undelivered return. If you return the works in damaged condition, you will be required to provide compensation of equivalent worth. Regarding mountings and frames: any scratches, spots and breaks have to be considered a total loss. For the sake of protection, goods should only be returned in the original packaging they were sent in, using all the protective materials.
Please note that we will charge 10% of the selling price as handling fee for returned artwork, and shipping cost for the returned artwork is the responsibility of the sender.